Last Updated: June 13, 2018
Information We Collect and How We Collect It
The information that we may collect from or about you broadly falls into the following categories:
- Information that you voluntarily provide to us, for example, your contact information and voice recordings created using our Software.
- Information that we passively collect through your use of the Services, for example, account activity, data collected by the servers used to operate the Services (e.g., IP addresses), data collected by cookies, and data collected by analytics advertising services.
We Collect Personal Information and Other Information that You Submit
Information About Your Use of Our Software. If you access, use, download, or install any of our Software, we will collect all data, information, and other content that is entered into, submitted to, uploaded to, or transmitted using our Software by you or on your behalf (e.g., audio recordings of your voice) or otherwise collected by the Software in the course of your use of the Software, including all data regarding your access to or use of the Software (e.g., performance statistics and usage data) and any information you submit in connection with your Software account (e.g., passwords). Additionally, you acknowledge that, depending on the functionality of the Software you are using, the Software may allow you to enter, submit, upload, or transmit content via the Software that is then made available to other users of our Software (“User-Generated Content”). User-Generated Content that you provide is posted on our Software at your own risk. We cannot guarantee that submitted User-Generated Content will not be viewed by unauthorized persons. You understand that, even after removal, copies of User-Generated Content that you have provided may remain viewable in cached and archived pages and may have been copied or stored by Internet archives and other users of our Software. Minda will make User-Generated Content available to other Software users, as applicable, and will use and disclose User-Generated Content for the purpose for which it was provided, for example, to display and otherwise provide the results of your use of our Software to the Minda customer pursuant to which you have been given access to our Software.
Account Information. In order for Minda to set up an account for you on our Software you may need to submit your name and/or email address.
Other Information We Collect
IP Addresses and Related Data. The servers used to operate and provide the Services may collect data pertaining to you and the equipment, software, and communication methods you use to access the Internet and the Services, including Internet protocol (“IP”) addresses assigned to the computers and other devices from where you access the Internet, your device ID number, your approximate geographic location, your browser type, the pages you access on the Services, the websites you access before and after visiting the Services, the length of time you spend on the Services, date and time stamps, and clickstream data. Minda may use this information to administer the Services and their servers, to provide the Services, to generate statistical information, to monitor and analyze Services traffic and usage patterns, to monitor and help prevent fraud, to investigate complaints and violations of our policies, and to improve the Services’ content and the products, services, materials, and other content that we describe or make available through the Services (see also how we use Google Analytics as described below). We may combine this information with other Collected Information (including personal information) and information obtained from third parties for the purposes discussed below. The suppliers that we use to provide the Services may collect information about your visits to the Services and other websites. Some of this information may be collected using cookies and similar tracking technologies as explained further below under “Cookies.”
The Site may also use the advertising services and networks offered by those social media platforms to deliver advertising content. Use of these services requires social media platforms to implement cookies or pixel tags to deliver ads to you while you are logged into the platform.
If you do not wish a social media platform to collect information relating to you via the Site, we suggest that you: (a) do not connect to or share information with that social media platform using the Site; (b) hide social media platform plug-ins using an ad blocker; (c) always log off completely from the social media platform before visiting other websites and delete all related cookies; and, (d) where the option made available by the social media platform, disable the advertising services and networks operated by that platform. For example, you may opt out of Twitter’s interest-based advertising by notifying Twitter through one of the methods it describes here.
How We Use and Share Collected Information
- We use Collected Information for the purpose for which it was collected.
- We use Collected Information to communicate with you.
- We share Collected Information with the applicable Minda customer pursuant to our agreement with that customer.
- We share Collected Information with the suppliers that provide us with services in connection with the Services.
- We use Collected Information to evaluate and improve our products and services, including the Services, and to aggregate data on users of the Services.
- We use and share Collected Information in connection with legal proceedings and to protect our rights.
- We share Collected Information if Minda undergoes a change in control.
Sharing End User Information with the Applicable Minda Customer. Any information we collect from users of our Software may be shared with that customer pursuant to the applicable license agreement between Minda and that customer.
Evaluation and Improvement of the Services, User Demographics, and Aggregation. We may use and disclose Collected Information: to analyze, develop, and improve the content, materials, products, and services that we make available (including the Services); to inform marketing and communication plans and strategies; to understand the Services’ demographics and user preferences; and to evaluate Services user needs and customize Services content, promotional emails, and users’ browsing experience. We may also aggregate personal information and other Collected Information to create aggregate data on Services users that describes users as a group but does not reveal the identity of individual users. We may use aggregate data to understand Services users’ needs, to determine Services user demographics and usage patterns, to determine what kinds of products and services we can provide, and to improve and enrich our products, our services, and the Services.
Security and Protection of Rights. We may use Collected Information and share it with third parties to the extent permitted by applicable law, including in the event of a subpoena, court order, or law enforcement request. Minda will use Collected Information and share it with third parties if we believe doing so is necessary to operate the Services or to protect our rights or the rights of others, including disclosing information necessary to identify, contact, or bring legal action in the event of a violation of our contracts, terms, or policies.
Access by Children
The Services are not directed at children under 13 years of age. Minda does not knowingly collect or use information from children under 13 through the Services.
Access from Outside the United States
If you are accessing or using the Services from outside the United States, please be aware that Collected Information may be transferred to, stored in, and processed in the United States (where our and our suppliers’ servers and databases are located and operated). The data protection and related laws and regulations of the United States might not be as comprehensive as those in the country from which you access the Services.
How to Access Your Personal Information
To access or update your personal information as it exists in our records, please contact us at firstname.lastname@example.org.